Integrations and Workflows

Connect analytics platforms, support widgets, and developer tools to your documentation site with zero-code configuration.

Documentation.AI includes built-in integrations for popular analytics, support, and developer tools. Provide your project ID or tracking key and publish — no custom scripts required.

Configure Analytics and Chat from the Editor

Open Site Config

In the Editor, click Site Config in the top toolbar.

Navigate to Integrations

Select Integrations from the left sidebar. A list of supported providers appears.

Enable an integration

Select the provider you want to connect and enter the required credential. Each provider displays a label indicating the expected value (for example, "GTM Container ID" or "Intercom App ID").

Publish

Click Publish to deploy the integration to your live site.

Configure via documentation.json

Add integrations directly to documentation.json if you manage configuration in version control:

{
  "integrations": {
    "gtm": {
      "tagId": "GTM-XXXXXX"
    },
    "posthog": {
      "apiKey": "phc_your_project_key",
      "apiHost": "https://us.i.posthog.com"
    },
    "intercom": {
      "appId": "your_app_id"
    }
  }
}

Developer Tools

GitHub Integration

Connect the GitHub App so the AI agent can use your code and commits while working on docs. Configure from the Integrations page in the dashboard.

Analytics

Track page views, user behavior, and product events with these providers.

Google Tag Manager

Inject your GTM container script across all documentation pages.

Google Analytics

Track page views and events with Google Analytics 4.

PostHog

Track product analytics events with PostHog.

Amplitude

Send analytics events to Amplitude.

Mixpanel

Track events with Mixpanel.

Segment

Route analytics data through Segment.

Heap

Track user interactions with Heap.

Plausible

Privacy-friendly page view tracking with Plausible.

Fathom

Privacy-first analytics with Fathom.

Pirsch

Privacy-friendly web traffic monitoring with Pirsch.

Hotjar

Heatmaps and session recordings with Hotjar.

Microsoft Clarity

Heatmaps and session replays with Microsoft Clarity.

Clearbit

Enrich visitor data with Clearbit.

LogRocket

Session replay and error tracking with LogRocket.

Hightouch

Send events to Hightouch for reverse ETL.

Support and Chat

Add live chat and support widgets to your documentation.

Intercom

Add the Intercom Messenger widget for live chat and support.

Crisp

Add the Crisp live chat widget to your documentation.

Troubleshooting

Integration not appearing on the live site: Verify you have published after adding the integration. Check the browser developer console for script loading errors.

Ad blockers: Many analytics and chat scripts are blocked by browser ad-blocking extensions. This is expected behavior and does not indicate a configuration issue.

Wrong tracking ID: Double-check the exact property name and value format. For example, Google Tag Manager expects a tagId starting with GTM-, while Google Analytics expects a measurementId starting with G-.

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